How Oxipe handles website, business, and payment operations data.

1. Information we collect

We may collect account and contact data such as name, email, phone number, company name, job title, billing details, and authorized representative information.

We may collect business and compliance data such as onboarding documents, business registration details, ownership information, merchant category, and verification records.

We may collect transaction-related data such as payment references, order IDs, amounts, statuses, timestamps, UTRs, callbacks, API logs, settlement details, and technical processing records.

2. Website and device data

When you visit our website, we may collect IP address, browser type, device information, pages viewed, referral URLs, cookies, and similar analytics data to improve reliability and security.

3. How we use information

We use information to provide and operate services, verify businesses, prevent fraud and misuse, process support requests, monitor platform performance, improve security, and meet legal or regulatory obligations.

4. Legal basis and consent

Where applicable, we process data based on contract performance, legitimate interests, legal obligations, compliance requirements, and consent for optional activities such as certain communications or cookies.

5. Sharing of information

We may share information with hosting providers, infrastructure vendors, analytics tools, compliance partners, risk and fraud-prevention services, banks, payment partners, professional advisers, and authorities where required. We do not sell personal data.

6. Data security

We use reasonable administrative, technical, and organizational measures to protect information. No transmission or storage method is fully secure, so we cannot guarantee absolute security.

7. Data retention

We keep information only for as long as needed for platform operations, compliance, accounting, dispute resolution, legal obligations, and security purposes.

8. Your rights

Depending on your location, you may request access, correction, deletion, restriction, objection, or withdrawal of consent. To make a request, contact support@oxipe.com.

9. Updates

We may update this policy from time to time. Updates will be posted on this page with the latest effective version.

10. Contact

For privacy questions, contact Oxipe at support@oxipe.com.